FAQs

Frequently Asked Questions

 
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PAYMENT METHODS.
 
There are basically two payment methods at this store (account registration is free in both cases):
 

  1. Paypal. Is the default payment method here. It works with credit cards such as Visa, MasterCard, American Express, Discover, JCB, Diner’s Club or EnRoute. It also supports Visa or MasterCard debit card (for more details please visit the Paypal website).
    Notice: Actually (April, 2015) Paypal does not allow to make purchases between two Argentina accounts, so if you have a Paypal Argentina account you’ll need to choose the ‘Mercado Pago’ option.

    2.  

  2. Mercado Pago. I prefer this method. Mercado Pago works with Visa, American Express, Mastercard, Tarjeta Shopping, Argencard, Naranja, Cabal, Banelco, Provincia Pagos, Pago Fácil, RAPIPAGO and RedLink.
    Note: MercadoPago Argentina only supports payments in US Dollars and Argentina Pesos. They make the exchange from dollars to pesos using the official rate before you confirm the payment.

 

 
FONT LICENSE.
 
All my fonts are ‘Free for personal use’, that means you can use my fonts for free only on personal -NON commercial and/or NON profit- stuff.
If you want freedom for unlimited usage of a font for your posters, t-shirts, advertisements ot whatever you wish, please purchase a Commercial License of Use.
For both Free and Commercial licences: you are not allowed to redistribute, resell or repackage Alex Dukal’s fonts.
 

 
REFUNDS.
 
There are NO refunds. All products in this store have been extensively tested before make them public. Here is an explanation for each case:
1. Fonts: Download for free, try it and if you plan to use it commercially please purchase a license.
2. Brushes: Before the purchase read the minimum requirements, take a view to the reference sheet, watch the video demos, and then, if you like those brushes and your hardware/software meets the technical requirements, buy it. You’ll be happy!
3. Photoshop Panels: If the panel has a free ‘Lite’ version, download and try that version before purchase the full commercial version. If there’s no ‘Lite’ version, please read carefully the technical requirements before make the purchase. If you still have doubts, just ask me.
 
THANK YOU:
 
With your purchases I’ll be able to spend more time to create, improve and update my products & resources.
For any other question just drop me a line to alexdukal (at) gmail.com
 

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